FAQ
📏 Sizing & Fit
Q: How do I know which size to order? A: To find your perfect Formiva fit, we highly recommend taking your current waist and hip measurements and comparing them to our Size Chart located on each product page. Because our fajas provide high-level, targeted compression, if you are between sizes, we suggest sizing up for the best everyday comfort.
Q: Will the shapewear roll down or dig into my skin? A: Not at all! Formiva shapewear is engineered with anti-slip silicone strips along the waistline and seamless edges. This ensures the garment stays firmly in place without rolling, digging, or showing under your tightest dresses.
✨ Product Features
Q: How does the zipper crotch design work? Is it comfortable? A: Our signature zipper-crotch is designed for ultimate everyday convenience—especially for bathroom breaks. The zipper is thoughtfully lined with a protective, ultra-soft fabric panel so it never touches your skin directly, ensuring zero pinching and 100% comfort for 24/7 wear.
Q: Do the seamless jelly bras provide enough support without underwires? A: Absolutely. Our wirefree jelly bras utilize innovative jelly-gel support bands instead of painful metal wires. Combined with widened side panels, they provide zero-gravity lifting and completely smooth out underarm bulges (zero side spillage) while feeling like a second skin.
📦 Shipping & Returns
Q: How much is shipping and how long does it take? A: We offer fast and reliable shipping. Orders are typically processed within 1-2 business days. Even better, you automatically unlock FREE SHIPPING on all orders over $39.99!
Q: What is your return and exchange policy? A: We want you to be completely confident in your Formiva silhouette. If the fit isn't perfect, we accept returns and exchanges within 30 days of delivery. Please note: For hygiene reasons, all intimates and shapewear must be unworn, unwashed, and have their original tags attached to be eligible.
💬 Customer Support
Q: I still have questions. How can I contact you? A: We’re always here to help you find your perfect fit! You can reach our dedicated support team anytime at support@formivaco.com. We aim to respond to all inquiries within 24 hours during regular business days.